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Deciding where to get care when you or someone in your family is sick or hurt can be confusing. Knowing the right place to get help — whether it’s your regular doctor, an urgent care clinic, or virtual care — can help you get better faster, save money, and feel less worried.
You’re in the right place to learn when and where to look for care. You can also learn how to stay ahead of illness by making small, everyday choices that keep you and your family healthy — from eating well and getting good sleep to managing stress.
Your Care Options
Deciding where to get help when you or someone in your family is sick or hurting can be confusing. Finding care when you need it can help speed up your recovery and save time and money.
Virtual Visit
Simple 24/7 access to a doctor using a smartphone or computer. Get quick diagnosis and treatment options for minor problems.
Convenient/Retail Clinic
Walk-in and see a Nurse Practitioner (NP) or Physician Assistant (PA) seven days a week in a retail setting or drugstore. Get quick diagnosis and treatment options for minor problems.
Family Primary Care
Your Primary Care Physician (PCP) and their care team use your medical history & current symptoms to diagnose you. An appointment is required.
Urgent Care
A medical clinic for non-life-threatening issues. Staffed by doctors, NPs, and PAs, it offers quick, walk-in care 7 days a week.
Emergency Room
Located in a hospital and open 24/7, 365 days a year. This department is where you will get care for serious illnesses and injuries.
Urgency Center
These standalone Emergency Rooms (ER) provide similar services to a hospital ER, but they are not hospital-based and are often more costly.
Be Proactive About Your Health — For You and Your Family
Proactive health involves making small, daily choices to feel your best, rather than just reacting to illness. By building good habits like eating well, staying active, sleeping enough, and managing stress, you create long-term health for you and your family.
You can also use experts like nutritionists, trainers, life coaches, or financial planners to help guide you. Starting simple today builds the strength, confidence, and resilience you need for the future.
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Helpful Tools
Explore the resources below to find the right care, make informed decisions, and manage your health effectively.
Symptom Checker
Our symptom checker is an online tool that helps users quickly understand their symptoms and guides them to the best care resources.
Learn More
988 Lifeline
The 988 Lifeline is for everyone. Through the 988 Lifeline, you have access to free, quality, one-on-one assistance. Our skilled, judgment-free counselors are here to provide compassionate support.
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